JR & Co-Stars
JR & Co-Stars is our staff awards programme designed so our customers can nominate our employees for special recognition when they deliver outstanding service, either as an individual or as a team. It’s a popular programme that actively encourages all of our staff to go above and beyond in their pursuit of first-class customer service. If you feel you’ve received excellent service from our staff, why not nominate a person or a team?
Royal Botanic Gardens, Kew
During Christmas at Kew the entire Julius Rutherfoord team showed great service and attention to detail. There was a real improvement in communication on the night of the events through Paulo and Angela's overall management of the team. The event was excellent.
Office Client since 2018
I just felt the need to congratulate Bruno and say a big Thank You for all his efforts in the building. His presence and actions have brought significant improvement in the building day-to-day life and maintenance. Despite the strong efforts from colleagues to leave a mess in the kitchen areas, Bruno is always on top of things and he takes care of the space and areas in high standards to be available to everyone throughout the day. Toilets are always clean and full of supplies and I've never come across a shortage or a problem. Thank you and keep on the good work.
Nothing is ever too much trouble for Victor. He proactively goes above and beyond and always delivers excellent standards, his teams' look smart, presentable and are friendly and courteous thanks to his daily mentoring and training.
Victor goes to great lengths to make sure clients are happy and aware of what is going on. He is hands on, will get involved and help out with shifts. If he is meant to be off he will cancel his holidays just to support the team. I appreciate Victor and all he does.
Honorio did a fab job helping out with the flood yesterday and this morning
St Joan of Arc School,client since 2008
Since Pina has joined the cleaning team at St Joan of Arc School, Pina has always helped out Nelsa the supervisor with covering staff shortages. Pina never leaves without checking that Nelsa is ok and asks her if she needs help to finish the cleaning. Pina is one of the very few who is prepared to cover all areas including toilets. Pina definitely needs recognition for her hard work.
Royal Botanic Gardens, Kew
Paulo started at Kew in August 2018. He joined us as a part time cleaner and then moved to a morning Supervisor role. He also took the full responsibility of one of our main events which was Christmas at Kew last December 2018. He exceeded our expectations with an excellent commitment to the whole program, delivering the service to a high standard. This year's event was a complete success and without his help the rest of the team would not be able to achieve the amazing results on these extended weeks. He has come a long way, currently supporting the whole morning team on his own with the help of Henry. He is also helping us at weekends. He is very positive and hard working and always willing to support the whole team and management.
I wish to nominate Diana, a true HR professional who is always keen to solve any case raised, willing to help others and genuinely cares about delivering excellent quality work. Moreover, she is a very intelligent person, every time I go to ask her any questions related to HR, she always amazes me with her knowledge and initiative to get the best answer/practice for my problem/query. Diana is a source of inspiration for other employees who want to get the best out of their job duties. It is a privilege to have someone like her in JR&Co.
Mox is always very helpful. Her knowledge of the business is great and it is an absolute pleasure to work with her.
Sunbury Court, Salvation Army
Always so kind, helpful and left everything so clean.