JR & Co-Stars
JR & Co-Stars is our staff awards programme designed so our customers can nominate our employees for special recognition when they deliver outstanding service, either as an individual or as a team. It’s a popular programme that actively encourages all of our staff to go above and beyond in their pursuit of first-class customer service. If you feel you’ve received excellent service from our staff, why not nominate a person or a team?
Brampton Manor Academy, client since 2011
Jesus is very polite and always goes beyond what is expected of him. He is covering for Omar at present which is very busy period for us. Lot of different events are going on 2/3 times a week. He has done everything extremely well. In the last two days we have had over 800 students come to our 6th Form. I walked around and showed him what I wanted done. I had given him enough notice. everybody that walked through 6th Form complemented the standard of cleanliness. We had couple of accidents and he immediately shampooed the areas. He definitely needs to be recognised for his personal service. He is very meticulous too - he is very good.
Julius Rutherfoord & Co
I would like to put on record my appreciation for the effort put in by the Supervisor (Ivonne). Not only did she bring all the hoover heads to a designated room, but also she unravelled all the leads for me to inspect as well, and made sure the rest of the cleaning team were continuing to work as the heads became available. All with a bit smile to boot! When she had to leave, her replacement (a young lady) then continued to fetch other machines for the PAT testing, which enabled me to finish and move on to the next job more quickly. Again, my appreciation for excellent help.
One Great George Street, client since 2018
We would like to nominate Maria Quinta for the JR Star Award, during the past month and Jaime's absence, she has stepped into the main supervisory role and led the team extremely well. She has faced some challenges but has worked hard to maintain standards and gone over and above our expectations to ensure there has not been a drop in standards. She has of course been supported well by immediate team, but she has also shown leadership in the past few weeks in dealing with the challenges she has faced.
The University College of Osteopathy, client since 2013
For her 100% attendance
Canary Wharf, 40 Bank Street, client since 2018
I just wanted to make contact to nominate the night shift supervisor, Victor. Although we don't often see him his work never goes unnoticed and it would be great if this can be recognised. With the recent staff changes and absences he has been working hard to not only manage his own schedule and the team but keep on top of the lobby floor and train two new staff members. It is appreciated that he has made these efforts in an attempt to keep the work maintained and cover a large number of tasks.
Since joining the contract the night shift have dramatically improved all round, which I hope can only continue further. It's also noticed that he does have a lot of input in the periodic works, with him being seen working in the before and after photos. I would also like to add that I'm continuously impressed with Domingos. No task is ever too much and he is always working long days and nights to help out where he can supporting both teams. Being on holiday last week it was highlighted how key he has been in making this contract work so well.
The University College of Osteopathy, client since 2013
I would very much like to nominate Maria Da Costa who works in both our University and Clinical buildings. She hasn't just gone 'above and beyond' recently, she does this consistently. Maria is hard working and conscientious and also has a fantastic attitude. Her standard of cleaning is very high (I would not allow her to see my house!) and she is well liked and respected by all staff here. She is always smiling and happy to help out with things which, really, she shouldn't have to do. For example some of our staff, rather rudely, leave dirty cups and plates in the sink (despite instructions to clean up after themselves) but Maria gets stuck in, leaving the kitchen immaculate. Maria is a fantastic member of staff and we feel very lucky to have her. Many thanks and again and well done on hitting 25 years.
The Honourable Society of the Inner Temple
I would particularly like to highlight Delbert Brooks who heads the lift and shift team here at the Inner Temple. He and the whole team have been enormously supportive and helpful whilst we have been decanting from the Treasury Building over the past 4 weeks. Delbert and his team are always consistently helpful but they have really worked super hard during the decant. Nothing is ever too much trouble for him and his team.
The Supreme Court , client since 2013
The team have been nominated, because of the efficient manner in which they ensure that the building is kept very clean and pristine, as well as their attention to detail.
Educational client since 2017
We would like to nominate Rose Murphy for a JR&Co Stars award, she has been with us for several years, even before we brought Julius Rutherfoord on board. She is a really hard worker, and has been very dependable, never missing a day, and doing additional work when her colleagues do not turn up for work! Also, there is never a complaint from any of the staff about her cleaning. We have already spoke to our Account Manager & Senior Operations Manager, about recognising & rewarding Rose's hard work and loyalty. Rose has been fantastic.
The Salvation Army International Trustee Co, client since 2014
The JR team that cleans the facility at 101 Queen Victoria does an incredible constant job at keeping the building looking clean and fresh at all times. There is rarely, if ever, anything out of place or a need to call anyone to ensure something be done. Staff and visitors alike consistently comment on how good the building looks.