JR & Co-Stars
JR & Co-Stars is our staff awards programme designed so our customers can nominate our employees for special recognition when they deliver outstanding service, either as an individual or as a team. It’s a popular programme that actively encourages all of our staff to go above and beyond in their pursuit of first-class customer service. If you feel you’ve received excellent service from our staff, why not nominate a person or a team?
Public Private Space client since 2013
I just wanted to pass on my thanks to each and everyone of you for the extra efforts that you have all made in the last few weeks and today to make the HRH visit so successful. The work you all do to support us is very much valued on a professional level but it is often missed how valued it is on a personal level too – so with that in mind I am personally very grateful to you all for supporting each other in the delivery of the event in such a positive and engaged way. Without reservation I would say it has been a success for which you as part of the our wider team can all rightly take pride.
The Design Museum
Our client at the Design Museum is happy with the flexible approach, attitude towards the unique challenges faced and the onsite delivery of the services we provide, Brian Reeves (Head of FM) wanted to make a special mention about Alberto who is one of our logistic services operative, who recently has gone above and beyond in his job role. JR&Co work efficiently and proactively to delivery service to the Design Museum.
Educational client since 2009
We should recognise the hard work Ubhi has done since our previous cleaner left, her willingness to improve, work hard and reliability
Office client EC2
Edisney is a hardworking employee who tries hard to deliver the best standards
Public Private Space Client since 2013
This is a difficult space to manage and there can often be unexpected challenges in the space (pigeon's getting in and lots of schools groups and children in the space). Cleaning staff who are assigned to this space are often very meticulous in their work and handle these challenges well. We received good feedback from visitors including this comment by a visiting school group: "the area was kept spotlessly clean by the staff". We very much appreciate the teams hard work, and also the care taken by their Manager, Angela, to ensure that any key messages are passed onto her team.
Royal Botanic Gardens, Kew
During Christmas at Kew the entire Julius Rutherfoord team showed great service and attention to detail. There was a real improvement in communication on the night of the events through Paulo and Angela's overall management of the team. The event was excellent.
Office Client since 2018
I just felt the need to congratulate Bruno and say a big Thank You for all his efforts in the building. His presence and actions have brought significant improvement in the building day-to-day life and maintenance. Despite the strong efforts from colleagues to leave a mess in the kitchen areas, Bruno is always on top of things and he takes care of the space and areas in high standards to be available to everyone throughout the day. Toilets are always clean and full of supplies and I've never come across a shortage or a problem. Thank you and keep on the good work.
Nothing is ever too much trouble for Victor. He proactively goes above and beyond and always delivers excellent standards, his teams' look smart, presentable and are friendly and courteous thanks to his daily mentoring and training.
Victor goes to great lengths to make sure clients are happy and aware of what is going on. He is hands on, will get involved and help out with shifts. If he is meant to be off he will cancel his holidays just to support the team. I appreciate Victor and all he does.
Honorio did a fab job helping out with the flood yesterday and this morning