JR & Co-Stars
JR & Co-Stars is our staff awards programme designed so our customers can nominate our employees for special recognition when they deliver outstanding service, either as an individual or as a team. It’s a popular programme that actively encourages all of our staff to go above and beyond in their pursuit of first-class customer service. If you feel you’ve received excellent service from our staff, why not nominate a person or a team?
Portland Place School, W1B - Client since 2013
I would like to nominate John Jain Morales Valancia. I have been in post for the last year at Portland Place School, John is considered a valued member of the team here, not only in terms of going beyond the call of duty, but I've never met such a hard working individual, who organises his team well and is much respected by his team, his style of management and work ethics filters down to his team, which is a plus for Julius Rutherford. John always has a can do attitude and any ad-Hoc request.
The Institute of Cancer Research, SM2 - Client since 2004
I wanted to provide some feedback on the cleaning team. I can honestly say in over 30 years of working I have never worked in an environment that is as consistently clean as it is in the ICR. We are based in the Male Urological Building (2nd Floor) which is spotless but this continues throughout all of the buildings at the ICR. The team are always so friendly and continuously working from early in the morning to late at night. First impressions are so important and we have guests coming from all over the world to visit our premises so the dedication and hard work from the team allows us to show off our facilities in a positive way. Please pass on our sincere thanks to all of the team and let them know we are always so very grateful for the important job they do.
Brampton Manor Academy, E6 - Client since 2011
Victor has always given support and advice to all the supervisors and managers. Victor trains and gives support to all members of staff. He comes and sorts problems and gives support to Omar and trains him as well. Since Victor took over after Michael left; the staff are much happier. He knows and has the experience to sort problems and keep staff and customer happy. During half terms he sits down with me and plans what I need to be done. Victor in my opinion is a jewel in Julius Rutherford's team. He is very passionate and very meticulous in what he does. His expertise and experience excel all the time. He is never in a hurry and will not leave till I am happy when any problems arise. He believes in giving personal service. I would like to nominate him for awards. I think it is well overdue.
Brampton Manor Academy,E6 - Client since 2011
Jesus is very polite and always goes beyond what is expected of him. He is covering for Omar at present which is very busy period for us. Lot of different events are going on 2/3 times a week. He has done everything extremely well. In the last two days we have had over 800 students come to our 6th Form. I walked around and showed him what I wanted done. I had given him enough notice. everybody that walked through 6th Form complemented the standard of cleanliness. We had couple of accidents and he immediately shampooed the areas. He definitely needs to be recognised for his personal service. He is very meticulous too - he is very good.
Julius Rutherfoord & Co
I would like to put on record my appreciation for the effort put in by the Supervisor (Ivonne). Not only did she bring all the hoover heads to a designated room, but also she unravelled all the leads for me to inspect as well, and made sure the rest of the cleaning team were continuing to work as the heads became available. All with a bit smile to boot! When she had to leave, her replacement (a young lady) then continued to fetch other machines for the PAT testing, which enabled me to finish and move on to the next job more quickly. Again, my appreciation for excellent help.
One Great George Street, client since 2018
We would like to nominate Maria Quinta for the JR Star Award, during the past month and Jaime's absence, she has stepped into the main supervisory role and led the team extremely well. She has faced some challenges but has worked hard to maintain standards and gone over and above our expectations to ensure there has not been a drop in standards. She has of course been supported well by immediate team, but she has also shown leadership in the past few weeks in dealing with the challenges she has faced.
The University College of Osteopathy, client since 2013
For her 100% attendance
Canary Wharf, 40 Bank Street, client since 2018
I just wanted to make contact to nominate the night shift supervisor, Victor. Although we don't often see him his work never goes unnoticed and it would be great if this can be recognised. With the recent staff changes and absences he has been working hard to not only manage his own schedule and the team but keep on top of the lobby floor and train two new staff members. It is appreciated that he has made these efforts in an attempt to keep the work maintained and cover a large number of tasks.
Since joining the contract the night shift have dramatically improved all round, which I hope can only continue further. It's also noticed that he does have a lot of input in the periodic works, with him being seen working in the before and after photos. I would also like to add that I'm continuously impressed with Domingos. No task is ever too much and he is always working long days and nights to help out where he can supporting both teams. Being on holiday last week it was highlighted how key he has been in making this contract work so well.
The University College of Osteopathy, client since 2013
I would very much like to nominate Maria Da Costa who works in both our University and Clinical buildings. She hasn't just gone 'above and beyond' recently, she does this consistently. Maria is hard working and conscientious and also has a fantastic attitude. Her standard of cleaning is very high (I would not allow her to see my house!) and she is well liked and respected by all staff here. She is always smiling and happy to help out with things which, really, she shouldn't have to do. For example some of our staff, rather rudely, leave dirty cups and plates in the sink (despite instructions to clean up after themselves) but Maria gets stuck in, leaving the kitchen immaculate. Maria is a fantastic member of staff and we feel very lucky to have her. Many thanks and again and well done on hitting 25 years.
The Honourable Society of the Inner Temple
I would particularly like to highlight Delbert Brooks who heads the lift and shift team here at the Inner Temple. He and the whole team have been enormously supportive and helpful whilst we have been decanting from the Treasury Building over the past 4 weeks. Delbert and his team are always consistently helpful but they have really worked super hard during the decant. Nothing is ever too much trouble for him and his team.