JR & Co-Stars
JR & Co-Stars is our staff awards programme designed so our customers can nominate our employees for special recognition when they deliver outstanding service, either as an individual or as a team. It’s a popular programme that actively encourages all of our staff to go above and beyond in their pursuit of first-class customer service. If you feel you’ve received excellent service from our staff, why not nominate a person or a team?
Reynaldo is reliable and delivers consistent high level cleaning to our office. We very much appreciate the hard work he puts in. Thank you Reynaldo.
HHA Hedgerow Court
I have nominated Sara as she is new to her role on the scheme and has shown great integrity in managing the cleaning service on the scheme. The level of cleaning is of an excellent standard and recently we have received a personal thanks to Sara from a residents family for the level of cleaning and presentation in the guest room. Sara is very focused and will deal with any situation on scheme with the respect that it deserves. Sara is very open and will come and discuss any concerns with us in the office. Sara has fitted in very well on the scheme.
Delbert always goes over and above to provide customer service. Nothing is too much trouble for him or his team. All additional requests are always carried out with no fuss. Del is a pleasure to work with and things would not run as smoothly without him.
He has been working for the company for a long time and always keeps the highest standards of cleaning. He is an exemplary supervisor and always ready to help his team. He is very meticulous with his job - Well done.
It is a pleasure work with her. She is always helpful and great with her work. She will always sort out any problems, She is great to work with. It's great have someone like her in my team.
Since Samantha joined Payroll we could all see a big difference on the department. She has got excellent communication skills, she always communicates her ideas honestly and clearly and the most important thing is that they are all done constructively and respectfully. She goes the extra mile - she always does more than asked and never misses a deadline. Her great experience, knowledge of the company and her organizational skills make her the perfect colleague to work with. Thank you for all your support and hard work Samantha!
I would like to nominate Carla because she is a great team player. She is always willing to help cleaners with any query. She also makes time for Operations Managers whenever they need help, providing a friendly environment in the office. She always meets deadlines and never goes home if something is not done. Additionally, she adapts quickly and easily, accepting any kind of feedback and always willing to improve. She always displays genuine commitment. Thank you Carla for your great work!
Brampton Manor Academy
Omar checks most areas everyday after they are cleaned. Any cleaning problems that I report to Omar, he acts immediately. I discuss with him half term and six weeks programmes and he completes them all on time. He is hard worker and gets best out of his staff.
40 Bank Street
I just wanted to provide some feedback on the Computer Cleaning. I briefly spoke with the operative to thank him and asked if he'd been in the building before. He confirmed he works alongside Mario managing the goods lift lobbies and bins on the night shift. He has carried out such a good job, I am very impressed with the attention to detail. Extremely polite and hardworking individual. Please do pass on the praise. It's nice to meet a member of the night shift and observe that they are such a great asset to the team we have.
Paula has worked with us for 7 years and has always gone above and beyond for the company and my team. If we are ever short staffed Paula will step up doing extra jobs on top of her own by putting out the milk, coffee, tea and sugar just to give us a helping hand. Although she is a contractor she works as part of the Facilities team. All the staff at Optivo know who Paula is and is liked by all. Paula is hard working, highly organised, has great communication skills and I have been very impressed with the way that she has approached work. It is because of her outstanding service to us that I would like to nominate Paula.