Prestigious office building (communal areas) - client since 2018
25/05/2022

Over the past few weeks, she has been asked to deal with some complicated situations – such as the soap dispensers not working on some floors and, most recently, the goods lift breaking down. I have found her to be really helpful and going out of her way to assist me in reaching a resolution to these situations.

Today she has been really flexible with the change in procedure for the cleaners and has been running around to keep everything running smoothly. She has never complained, no matter how much I ask of her, which at times has been a lot!

Eunice is always so pleasant and goes above and beyond, and I felt that should be recognised!

Latymer Upper School - client since 2019
20/05/2022

Mariela is a diligent and excellent staff member who, alongside her high level of ability, has made a consistent effort to build positive relationships with the staff here in York House and throughout the school.

On a daily basis, Mariela is friendly, approachable, and very much feels like a member of the team - it is always a pleasure to see her, and her hard work and presence are very much appreciated.

Office - client since 2019
16/05/2022

I just wanted to pass on that Lina has been brilliant so far. It has been very quiet yesterday and today as there is no public onsite yet, but she has been incredibly proactive and keen to ask for/find jobs to keep herself busy. As such, she has done an amazing job tidying and cleaning our staff kitchen off her own back and just being generally very helpful whenever she can.

It's often only negative feedback that gets passed on, but I feel it is important to make sure excellent work is recognised too.

Independent School - client since August 2021
10/05/2022

I have been made aware by a couple of staff that Luis did a great job in the staffroom this morning, moving all the sofas, sweeping and mopping the floor, cleaning the walls, the tiles by the sink and behind the fridge.

 I would also personally like to also commend Luis - he is very proactive rather than just reactive and when asked to undertake a task he always goes that bit further.

 Please also see below the feedback I received via email from a member of staff re Luis this morning:

 "Luis is constantly cleaning, hoovering and mopping and always says hello so l have nothing but praise for the way he keeps our block clean and fresh."

North Bridge House School (Canonbury) - client since 2016
06/05/2022

Beatriz is always very helpful and always there when and if there is an issue or if we need her on-site. I appreciate working with Beatriz; she has a very happy team working here at NBH Canonbury.

North Bridge House School (Canonbury) - client since 2016
06/05/2022

Sammy is very reliable and trustworthy. He knows the school and what needs to get done within it. He is always helpful with any additional work and I am very happy to have him on my team.

Cognita London Office - Client since 2019
04/05/2022

They are always very helpful, attentive and hard working.

The Design Museum - Client since 2016
03/05/2022

I’d like to thank Alberto, Joao and Arnaldo for all of their assistance and support with deliveries and collections for the Football exhibition. I can count on the Logistics team to have a positive and helpful attitude which plays a big part in ensuring we receive objects and build materials on time.

In particular, I’d like to thank Alberto for his advice on coordinating deliveries and the effort to make the deliveries and collections as seamless and stress-free as possible. In addition to this, I always enjoy our conversations and have found Alberto to be really supportive.

I look forward to continuing working with the Logistics team on future projects.

JAMB Ltd - Client since Sep 2021
03/05/2022

Elisa is always thorough with all her tasks. Happy to help when we need it.

Redcliffe Investments - Client since 2012
28/04/2022

I just wanted to drop you a line to pass on my thanks and gratitude to our cleaner Maria and to David Rubio. On Monday, we had an incident where the door entry technology failed, leaving the front door constantly open.

Maria reported it to David, who reported it to me. This gave me the opportunity to get an out of hours team down there. In order to protect the building, David travelled to the building and stayed there until the engineer arrived to ensure that nobody tried to access it.

This was service above and beyond the call of duty by David. Fantastic customer service and certainly something which enhances the Julius Rutherfoord brand and our loyalty to the brand.