Celebrating Excellence: JR's Summer SuperStar Winners Revealed

Exceptional customer service begins with the dedicated efforts of our frontline workers, our valued cleaners. However, behind the scenes, our Head Office Centres of Excellence and Operations Teams play a pivotal role in equipping these teams to deliver outstanding service. We have been recognising our cleaning operatives for years through the JR&Co Stars Awards, but as an organisation committed to recognising and rewarding excellence, we decided to also launch the JR's SuperStar of the Year Award — an initiative designed to honour our essential but often not seen support people.

Throughout the year, we gather nominations and, in addition to the annual recognition, we celebrate SuperStars of the Season on a quarterly basis. The prize? An extra day of holidays! This initiative not only serves as a tremendous source of motivation for our talented employees but also highlights our dedication to excellence and customer satisfaction.

During the recent townhall meeting, the winners of the JR's Summer Superstar were announced. Two individuals truly stood out - Luiza B., one of our dedicated Payroll Administrators, and Miguel, our skilled IT Assistant.

Luiza was nominated by her colleagues because she consistently demonstrates efficiency in her role and proves to be an invaluable team player. Her proactive approach and willingness to go the extra mile have earned her high praise, making a significant impact on our team's overall performance.

Miguel showcases exceptional IT skills and a remarkable dedication to helping others. His swift and effective problem-solving has been invaluable, ensuring our operations run smoothly and efficiently.

The benefits of recognising and rewarding outstanding employees like Luiza and Miguel extend beyond internal morale and motivation. By acknowledging their exceptional dedication and expertise, JR&Co showcases its commitment to providing exceptional service and value to clients. Our clients can be confident that they are working with a company that appreciates and rewards excellence, ensuring their needs are met with the utmost care and proficiency.