Think about the last time you walked into a building. It could have been a sleek office in the City, a historic school in Bloomsbury or a bustling event space in East London.

What struck you first?

Was it a welcoming atmosphere, the sense of order and cleanliness? Or was it something less positive – a dishevelled reception, a general feeling of neglect, or even a lingering odour?

That initial impression, however fleeting, shapes our perception of the entire organisation. It influences our decisions, our feelings, and our overall experience. It can significantly influence success.

As the poet and author Maya Angelou famously said:

“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

This is especially true of that crucial first impression and extends to how you make someone feel upon entering your space.

Why First Impressions Matter (and How Cleanliness Plays a Key Role)

First impressions are formed in an instant, yet their impact is profound.

Leslie Zebrowitz, a psychologist at Brandeis University, found that we form initial judgments quickly, often within a tenth of a second. This rapid judgment influences how we perceive competence, trustworthiness, and even likeability.

These snap judgments extend to how we perceive organisations, too.

How a Pristine Environment Sets the Stage

There’s a common saying in London that “every building tells a story” and, for your organisation, the story starts the moment someone walks through the door. The appearance of your premises, be it an office, school, lab, public or event venue, sends a clear message that influences the entire experience. It’s important to get off on the right foot.

Impacting reputation and client confidence

For clients, potential investors, or even a casual visitor, a meticulously maintained building makes a powerful statement. A clean, well-ordered space instantly conveys professionalism, attention to detail, and a commitment to quality – all fundamental to building trust and confidence.

Imagine a client entering a reception that is tidy and has gleaming surfaces. This immediately suggests professionalism and stability. The sense of order subtly reinforces a perception of security and reliability.

In stark contrast, a tired, dirty reception with boxes lying all around suggests “We don’t care”.

Ultimately, your environment acts as a tangible extension of your brand’s values. Set a positive tone for any engagement.

Attracting and Retaining Talent

In London, where the “battle for talent” is constant, the workplace environment plays a significant role in recruiting and retaining people. A well-maintained building signals that an organisation values its people, providing a professional and supportive space.

This isn’t just about recruitment; it’s also about the well-being and satisfaction of existing staff, contributing to a positive culture, retention and productivity.

“I must say straight away what a pleasure it is to be in such a clean and well-serviced building!” New Member of Staff, Supreme Court

Enhancing Visitor Experience and Brand Image

For public-facing venues, be they historic buildings or vibrant event spaces, the visitor experience is paramount.

Imagine a visitor stepping into a historic building with dusty exhibits and unkempt surroundings – it detracts from the experience and diminishes the impact of the historical significance.

In contrast, a clean and well-presented space allows visitors to fully appreciate the beauty and historical value of the building. It ensures guests feel welcome, enhances their enjoyment, and encourages return visits.

“Everywhere I expected there to be dust there wasn’t and I want to credit everyone who was responsible for cleaning such area.” Visitor Experience, London Museum.

Schools: Beyond Compliance – Creating an Inspiring Learning Environment

For prospective parents visiting a London school, that first impression is crucial. A well-maintained building and grounds immediately create a sense of confidence in the quality of education and care their child will receive. Parents form lasting opinions on their first visit or open day, and will be seeking reassurance that their child would learn in a nurturing and supportive environment.

But the importance of a pristine setting goes beyond general impression; it’s fundamental to safeguarding, compliance and an inspiring learning environment.

Crucially, a hygienic and well-maintained setting is paramount for regulatory requirements, directly impacting the well-being of pupils and staff and minimising health risks. Effective cleaning protocols can play a significant role in preventing the spread of illness and ensuring health and safety standards are met, which inspectors will certainly notice upon entry.

“I just wanted to thank you for your continued support in getting this school to a good standard. We had a health and safety visit earlier on in the week…and the consensus is that the school has never looked so clean.” Salmon’s Brook School, Enfield

“The team here is a real credit to JR&Co and we are delighted to have them on our team. The cleanliness and efficiency of the building is a joy for all of us.” All Saints Catholic College

A Lasting Impression & The Importance of Consistency

That powerful initial experience, while fleeting, sets the stage for long-term relationships with clients, employees, and visitors alike.

Yet, it’s the consistently delivered excellence that transforms that initial impact into a lasting impression that resonates.

A consistently clean and well-maintained environment demonstrates a commitment to quality beyond a fleeting “wow” factor. It shows ongoing dedication to providing a space where people feel comfortable, safe, and valued.

This demands a proactive approach, meticulous attention to detail, and a deep understanding of the specific needs of your building and its occupants. It means cultivating a culture where cleanliness isn’t just a one-off effort, but an integral part of operations. This commitment builds trust, fosters loyalty, and creates a positive impression that reflects your organisation’s value.

Think of it like this: the first impression opens the door, but it’s the lasting impression that invites people to stay, engage, and build a relationship with your brand.

The next time you walk into your own building, consider the unspoken message it’s sending. Is it genuinely reflecting the quality and values of your organisation? Is it leaving a powerful, lasting impression on everyone who enters?

If not, the impact on your brand, your people, and your bottom line could be profound.


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To understand how an expert approach can ensure your London premises consistently makes the strongest possible impression, please get in touch.

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It has happened again. JR&Co is a finalist.

We are delighted to announce that our Sustainable Synergy project has been shortlisted for the Positive Climate Action category at the 2025 IWFM Impact Awards. This recognition celebrates the work we have been doing to reduce our environmental footprint while raising the bar for service quality.

Over the past year we have taken bold steps to rethink how we work. We have eliminated paper site files and replaced them with QR code access. Our head office now runs on 100% renewable energy. Our vehicle fleet moved entirely to electric. These actions are part of our wider net zero strategy, which aims to make sustainability an everyday reality, not just a statement.

This shortlisting is about more than the changes themselves. It is about the impact. Less waste. Lower emissions. Smarter operations. And a cleaner, greener future for our clients, our people and the city we serve.

We are proud of what we have achieved, but this is only the beginning. We will keep pushing forward, finding better ways to work that benefit both people and planet without compromising on the quality and attention our clients count on.

A huge thank you to our team, clients and partners for helping make this happen. Your support and shared commitment to positive change make all the difference.

We are proud to share a major commitment on our journey to a cleaner, more sustainable future.

Our near term science based emissions reduction targets have now been officially approved by the Science Based Targets initiative (SBTi). This global body champions ambitious climate action in line with the Paris Agreement, and our targets are aligned with its most ambitious 1.5°C pathway.

This means we have committed to reducing our absolute scope 1 and 2 greenhouse gas emissions by 42 percent by 2030 from a 2023 base year. We have also pledged to measure and reduce our scope 3 emissions across our full value chain.

Our ambition does not stop there. By 2040 we plan to reach net zero across scopes 1, 2 and 3, cutting total emissions by 90 percent. This goes beyond aspiration. It is a clear, measurable commitment to change.

What this means in practical terms

For JR&Co, this commitment is not abstract. It means switching our entire fleet to electric vehicles, reducing electric consumption, continuing to run our head office on 100 percent renewable energy, making every site we operate as paper-free as possible, choosing suppliers with strong sustainability credentials and working closely with clients to reduce the environmental impact of their cleaning services. It also means looking at every stage of our operations, from how equipment is sourced and maintained to how waste is managed, and making better choices that add up to real carbon savings.

As Vânia Borges, our Quality Sustainability and Environment Manager, explains: “Our science-based targets represent a clear commitment to measurable, time-bound climate action, with every step monitored and shared openly as we progress toward a more sustainable future.” That is exactly what this approval represents: transparency, accountability and an acceleration of our progress towards a cleaner, more sustainable future.

We also want to thank Vânia and Lauren, our Business Support Services Director, for their dedication in bringing this achievement to life. Their work ensures that sustainability at JR&Co is more than a statement. It is embedded in how we operate every day.

Undivided attention to our people, our clients and our planet is what sets JR&Co apart. This milestone is one more step in that journey, and we are committed to many more.

We are delighted to announce that JR&Co has been shortlisted not once, but twice, at the prestigious National Sustainability Awards!

This incredible recognition is a testament to our unwavering commitment to responsible and sustainable practices, driving meaningful change within our industry.

Our first nomination is in the highly competitive Transformation category. This shortlisting recognises the holistic and measurable progress we have made in our sustainability journey, from pioneering innovative award-winning projects to achieving our B Corp certification. It highlights how we’re leading by example and making a real impact.

Adding to our pride, our dedicated Business Support Services team has also been shortlisted for Team of the Year. This nomination celebrates their exceptional work in fostering a culture of continuous improvement that benefits our people, our valued clients, and the planet. Their dedication is instrumental in our ongoing success.

We extend a huge shout out to Lauren, Vânia, Lindy, Olivia, Grace, Carlos, and Bladimir. Their hard work and commitment shine through every day, and this recognition belongs to them.

While recognition is never our sole goal, being named a finalist twice at the National Sustainability Awards is a wonderful validation of the work we’ve done and an affirmation that we are firmly on the right track as a leader in responsible cleaning. We look forward to the awards ceremony and continuing our journey to a more sustainable future.

Reflections from the female directors of JR&Co for International Women’s Day and B Corp Month

Earlier this year, as B Corp Month and Women’s History Month coincided, we paused to reflect on progress—not just in our own business, but across the industry we are proud to be part of.

This year’s International Women’s Day theme, Accelerate Action, called for urgent, meaningful steps towards gender equality. It encouraged companies like ours to look inward. To ask whether we are doing enough. And to listen to the women within our business who are helping to shape its direction.

At JR&Co, women hold four of the nine leadership roles, including three out of five positions on our Senior Leadership Team. That puts us ahead of the FTSE 350 average, where women make up 42.1% of directors—and well above the representation typically seen across the cleaning and facilities sector, where leadership remains overwhelmingly male.

Data from the British Cleaning Council (BCC) highlights a significant gender disparity between the operational workforce, which is predominantly female, and those in management roles. According to the report, 79% of cleaning and hygiene operatives are female, yet only 38% of managers and senior officials in the cleaning industry are women.

But progress is not just about numbers. It is also about culture. We sat down with our four female leaders—Caroline Hutchins, Lauren Hanley, Nicola Willox and Breheny Jenkins—to understand their journeys, hear their perspectives, and explore how we can do more to support women at every level of our business.

This article brings together those conversations. It explores the progress we have made, the challenges that remain, and the actions we are taking to keep moving forward.

An industry of women, but not always for women

The cleaning industry is often described as female-heavy, but that only tells part of the story. Women are highly represented at the frontline, often working as part-time cleaning operatives, as reported by the BCC. These roles offer two or three hours of work a day, often in the early morning or evening. For many, these work arrangements provide stability but also the flexibility they need to fit around other commitments. These roles are essential, both to our clients and to our communities.

But while women are strongly represented at the frontline, their visibility fades as we move further up the structure. In operational management, men still occupy the majority of roles. This is not a question of capability, but often of perception with operational leadership roles seen as requiring long hours, reactive working patterns and unsociable shifts that are harder to reconcile with other commitments.

Caroline Hutchins, Operations Director

These barriers are not just practical; they are also cultural. Deeply rooted beliefs, preferences and stereotypes about gender roles continue to shape how opportunities are perceived and who feels encouraged to step forward (Source: IFS). In the cleaning industry, where irregular working patterns are particularly common, these challenges can feel even more acute.

While we are committed to supporting change, the challenges we see are backed by recent data. A 2023 study by the Institute for Fiscal Studies, drawing on data from the UK and other high-income countries, reveals a sharp pattern, echoing what is often observed: men tend to spend more time in paid employment outside the home, while women continue to take on a greater share of unpaid domestic work.

The same study notes that differences in how unpaid work (including childcare, other care responsibilities, and housework) are shared between men and women continue to drive many of the unequal outcomes we see in the labour market.

These patterns, though persistent, are not fixed. Research shows that the division of paid and unpaid work is strongly responsive to the social, cultural and policy environment. Where conditions shift, whether through workplace structures, leadership culture or wider societal change, participation patterns can shift too. It is also important to recognise that not all women align with traditional expectations around caregiving or external commitments, and their experiences and priorities are as varied as the individuals themselves.

Bree Jenkins, Business Development Director

Examining the composition of our teams within JR&Co, we see these patterns reflected, but also some notable variations.

Our operational management team is predominately male.

However, at the JR&Co head office, roles in areas like customer services, HR and finance are in contrast predominantly held by women. These positions offer more structured hours, clearer expectations and a clearer separation between work and home life, factors that, as the research showed, disproportionately affect women. (How we intend to address this at JR&Co will be discussed later).

At the very top, however, the pattern begins to shift again. JR&Co’s leadership team is evenly balanced between men and women. But balance alone is not enough. True progress is measured not only in representation, but in societal and company culture. It is about how people lead, how they are heard, and how they make space for others to rise.

To understand this progress in practice, we sat down with the four women on JR&Co’s leadership team to hear their stories and learn how they have navigated complexities and reached their positions. Their experiences offer valuable insights into the pathways to success and the qualities that drive progress, as well as highlighting where we need to continue to improve.

Different paths, shared purpose

Our four female leaders arrived at JR&Co from very different walks of life and have successfully forged their paths to leadership. Their individual journeys serve as powerful examples of resilience, adaptability, and the diverse expertise that is essential for driving change.

Caroline Hutchins, our Operations Director, started in retail before moving into cleaning. Her first experience in the industry was, in her words, “not the best.” But she stuck with it, learned from the ground up, and now leads our operational delivery across London. Caroline is one of only a handful of women in a senior operations role in the capital. “It’s still very male-dominated,” she says. “But that’s changing slowly. And the more we show what’s possible, the more it will change.”

Caroline’s own path, learning the operational complexities first-hand and excelling in a demanding, male-dominated arena, sets a powerful example of what’s possible.

Lauren Hanley, now our Business Support Services Director, also came from a career in retail, where she honed her organisational and customer service skills. She began at JR&Co as a Customer Services Manager, and through drive, clarity and consistency, worked her way up. “Customer service is customer service, wherever you go,” she reflects. “What mattered was applying what I knew, and building something that worked for our clients.”

Lauren’s experience and skills were directly transferable and valuable in cleaning industry leadership, offering an alternative pathway to operational management.

Nicola Willox, our HR Director, joined JR&Co after building her career in premium consumer goods. She brought with her a fresh perspective and a belief in structured growth and support—and was surprised these weren’t universally available in the cleaning industry. “In my previous roles, I was used to seeing employee resource groups, career coaching, mentoring,” she says. “We don’t have that in the cleaning industry yet, but we could and should. And we will have.”

Breheny Jenkins, our Business Development Director, known to most as Bree, has been with JR&Co since 2010. With a background in sales, music retail and design, Bree’s journey into cleaning was anything but conventional. What kept her here was not just the role, but the culture. “JR&Co actually does what it says it will do,” she explains. “That’s rare. And when you believe in what you’re selling, and the people behind it, you want to stay and build something.”

Together, these four leaders bring clarity, strength and care to the business. They each bring their own style and perspective, but what unites them is a shared commitment to purposeful, people-focused leadership.

Qualities that shape leadership

In conversation with JR&Co’s women leaders, certain themes emerged again and again. Organisation. Initiative. Empathy. Vision. These are not qualities exclusive to women. But they are often undervalued in industries that reward speed over thoughtfulness, or visibility over substance.

These leaders understand what it means to be responsible not just for results, but for people. They understand how it feels to juggle competing demands, and how hard it can be to speak up when you feel unseen. They bring that understanding into the way they manage, support and develop their teams.

Their leadership is not about perfection. It is about presence. And in a business like ours—one that depends on people, every hour of every day—presence matters.

Nicola Willox, HR Director

The barriers that still remain

None of our female leaders believe that progress is complete. Each of them sees the gaps, the friction points and the missed opportunities.

One of the most consistent themes was internal progression. While some cleaning operatives are content with their current hours and routines, many want to grow.

Although numerous female cleaning operatives made the leap to roles in our head office, few have make the leap into supervision or operations. There are structural reasons for this, like shift patterns, language barriers and cultural expectations. But part of the challenge lies in visibility. Women rarely see others like them in these roles, and so often struggle to imagine themselves stepping into them.

Lauren Hanley, Business Support Services Director

As Lauren put it, “There’s so much untapped potential within our cleaning teams. But if women don’t see others like them progressing into leadership, it becomes harder to picture that path for themselves.”

Nicola highlighted the need for more structured development. “We need to move from conversations to action,” she said. “We’re starting to map performance against potential, to see who is ready for more. That’s a good start. But we need to keep going.”

Caroline proposed something simple but powerful: hands-on exposure. “We should run experience days, where women who are interested can shadow an operations manager, see what the job really involves. That’s how we make it feel real, not abstract.”

Bree added, “There’s so much talent within our teams. What’s exciting is that we’re starting to have the right conversations, not just about where people are now but about where they could go. The potential is there and we’re in a great position to nurture it.”

What matters most is that we are having these conversations openly, honestly and with intent. Progress will not come all at once. It will come through small, deliberate steps. By creating space, offering support and showing what is possible, we can help more women see a future for themselves in leadership if that is the path they choose.

Addressing inequalities and moving forward

At JR&Co, we know that creating a fair and inclusive workplace is about more than just talking about leadership. It’s about addressing inequalities at every level. One of the most significant challenges in our sector, and across many industries, is the gender pay gap. We recognise that this is an area where we must continue to focus and improve.

As a certified B Corporation, we are committed to transparency and accountability. That is why we publish our Gender Pay Gap Report annually. In our most recent report, Managing Director Chris Jarvis acknowledged the progress we have made but also stressed the importance of continuous improvement:

“Our aim is to ensure that JR&Co is a place where every individual, regardless of gender, has equal opportunities to succeed. We are working hard to close the gap and are committed to building a culture where talent and hard work are recognised and rewarded fairly.”

David Gajlewicz, our Finance Director, adds:

“We’re a people-first business, and fairness is at the heart of everything we do—not just in how we pay our people, but in how we help every individual thrive. At JR&Co, we’re committed to turning that principle into action, from equitable rewards to the everyday support our people receive. When colleagues feel valued and supported, they bring their best—and that’s what makes us stronger together.”

While gender presents specific challenges, we also recognise that individuals from diverse national, cultural and socio-economic backgrounds may face unique barriers to career progression. These can stem from factors such as language, unfamiliarity with formal development pathways, or differing expectations around opportunity and advancement. A truly inclusive approach means identifying and addressing these barriers too.

To achieve this, we’ve committed to several practical initiatives:

  • Transparent career progression: Introducing structured pathways for growth, directly addressing the lack of clear pathways, so employees know what is required to advance to supervisory and leadership roles.
  • Targeted training and development: Committing to helping all our staff build the skills needed to progress, with a particular focus on women in operational roles.
  • Creating visibility: Offering experience days and mentoring opportunities to give employees firsthand insights into what leadership looks like at JR&Co.
  • Inclusive leadership training: Equipping our current leaders with the tools to recognise and nurture potential, regardless of background or previous experience.

Chris Jarvis puts our commitment clearly:

“We have made strides, but we know there is more to do. Our goal is to be a leader not just in cleaning, but in fair and progressive employment practices. We are proud of the progress we’ve made, and we are determined to build on it with purpose and integrity.”

Culture change starts at the top

The presence of four women on JR&Co’s leadership team is not accidental. It reflects the evolution of the company and a deliberate effort to broaden perspectives at the highest level.

It also changes the tone of conversation. When leadership includes different voices, decisions are made with more consideration. When people see themselves reflected at the top, they begin to believe in the possibility of their own progress.

Managing Director Chris Jarvis summarised it best when he said:

“Great leadership isn’t defined by gender, but by character. At JR&Co, we’re proud to have leaders who bring empathy, clarity and drive to the table. We’re committed to building a business where everyone can grow, thrive and be heard.”

A better future, built together

There is still a long way to go. But it is encouraging that the conversation has started and it is not going away.

We are listening even more closely to our people. We are asking better questions. We understand that one-size-fits-all solutions are rarely fit for purpose, and that equity sometimes means giving people different tools to reach the same goal.

And perhaps most importantly, we are making space for all out people to shape the future of our business, not just contribute to its present.

At JR&Co, we believe that cleaning deserves undivided attention. So do our people. And that includes the women, at every level of our company, who continue to show up, speak up and lead the way.


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We’re excited to share that Julius Rutherfoord & Co. (JR&Co) has been named a finalist in the Environmental (ESG) category of the 2025 BICSc Awards.

This shortlisting recognises the practical, day-to-day ways we’re working to clean responsibly and reduce our impact. Over the past year, we’ve introduced paperless site files that have cut waste and improved efficiency, transitioned our head office to 100% renewable energy, and completed the move to an electric fleet across our operations. We’ve also looked at the bigger picture – working closely with local suppliers and supporting circular economy initiatives to reduce single-use plastics.

We know that sustainability isn’t a box to tick; it’s part of every decision we make. Being a finalist in the BICSc Awards feels like recognition for everyone here at JR&Co who’s helped us keep that promise.

We’re looking forward to the awards ceremony later this year – and to sharing more about the ways we’re bringing sustainability into the everyday.

It’s not every day that a former member of the team pops back into the office, but when Joaquim Martins, a recent JR&Co Star, returned his old uniforms, it brought a lovely moment of reflection and inspiration. Joaquim has embarked on a new and exciting career as a French and Spanish teacher at a school in South London, a world away from his previous role in the cleaning industry.

Joaquim’s journey with JR&Co began in 2017, and he quickly became a familiar and reliable presence across numerous sites, eventually taking on a supervisory role. While his ambition leaned towards education, the path wasn’t always straightforward. However, as he shared his experiences, it became clear that his time in cleaning was far from a detour; it was a training ground for invaluable life skills. “I learned how to communicate with so many different people,” Joaquim explained. “Working in various environments, you interact with different people for different reasons. This has already been so helpful in connecting with my students and colleagues.”

Beyond communication, Joaquim highlighted the often-underappreciated importance of a clean and well-maintained environment. “You learn firsthand what goes into making a good working space. It’s the foundation that allows everyone else to do their jobs effectively.” He even chuckled about the unexpected benefit of his cleaning experience: a dramatically improved speed and efficiency when tackling household chores!

One particularly insightful point Joaquim shared was a piece of advice he once received: “Cleaners are the undercover most important people in a building. They are often unseen and unheard, yet their work is absolutely crucial. When things are clean and organised, everything runs smoothly. But if the cleaning isn’t done well, everyone notices and it can have a big impact.”

This perspective highlights the often-invisible work that underpins our daily lives and the impact it has on overall well-being and productivity – a lesson that resonates across many professions.

If there’s one thing Joaquim would like to change is that: “Cleaners are often secret. But they shouldn’t be. They do such an important job and you learn so much. I would like every cleaner to be respected and to feel proud.”

Joaquim’s visit was a reminder that career paths are rarely linear and that valuable lessons can be gleaned from every experience. His positive attitude and the skills he honed during his time at JR&Co will undoubtedly serve him well in his teaching career.

It was lovely to hear Joaquim and his former colleagues reminisce about good times and hard work, and it’s clear that everyone here is incredibly proud of Joaquim. We all wish him all the very best as he embarks on this exciting new chapter, shaping the minds of the next generation in London.

His journey from cleaner to classroom star is a testament to his dedication and the unexpected ways in which our experiences can shape our future.

The UK’s independent school sector is facing a period of significant change, not least due to the recent VAT reforms. While these changes may seem daunting at first, they also present a valuable opportunity for schools to reassess their operations and explore cost-effective solutions.

In a sector where reputation is crucial, and first impressions are paramount, this re-evaluation is more important than ever. When prospective parents and pupils visit your school, a pristine environment speaks volumes about your commitment to excellence. Every detail matters – from sparkling floors and spotless classrooms to well-maintained washrooms and communal areas.

Outsourcing your cleaning services is gaining traction as a strategic move with numerous benefits, including significant financial advantages and a higher standard of cleanliness. This can be a key strategy in ensuring your school always makes the best possible impression.

Understanding the New VAT Rules

From 1 January 2025, all private schools in the UK became subject to VAT at the standard rate of 20%. This includes services such as cleaning, which were previously exempt. However, independent schools can now reclaim VAT on outsourced cleaning services, making this option financially more attractive than ever before. This creates a significant opportunity for schools to optimise their budgets and allocate resources more effectively.

Why Outsourced Cleaning Makes Sense

Beyond the VAT reclaim benefits, outsourcing cleaning offers a multitude of advantages:

  • Focus on Core Activities: By entrusting your cleaning needs to specialists, your school can dedicate more time and resources to its primary mission: providing an outstanding education.
  • Enhanced Expertise: Professional cleaning companies bring a wealth of specialised knowledge, highly trained staff, and the latest cleaning technologies to ensure a truly high-quality clean.

At Julius Rutherfoord & Co, we have a long history of providing premium cleaning services to schools. We support our team to provide their undivided attention to your premises, and we think you’d notice the difference.

  • Improved Efficiency: Outsourcing can lead to improved productivity and cost savings through optimised cleaning schedules and the use of advanced equipment.
  • Reduced Liability: Outsourcing allows schools to minimise their responsibility for employment regulations, staff training, and health and safety compliance, freeing up valuable time and resources.
  • Enhanced Safeguarding: Reputable cleaning companies prioritise the safety and well-being of your pupils and staff. They implement robust security measures, including thorough background checks, DBS checks, and even advanced technologies like facial recognition and biometrics where appropriate, to ensure that only authorised personnel access your premises. This provides an additional layer of security and allows school leaders and staff to focus on their core responsibilities with greater peace of mind.

Addressing Concerns: The Transition to Outsourcing

Change can be unsettling. It’s natural to feel a sense of unease when considering change, and outsourcing is no exception. Concerns about potential disruption, loss of control, and how it might affect existing cleaning staff are understandable.

However, with the right approach and a collaborative partner, these concerns can be effectively addressed, ensuring a smooth transition and ongoing support. As All Saints Catholic College attested:

“The [Health & Safety] inspector was really impressed with the cleanliness and good order she found throughout the school. The team here is a real credit to JR&Co and we are delighted to have them on our team.”

Elevating Cleaner Welfare

Contrary to some perceptions, outsourcing can actually improve cleaner welfare: providing not just jobs but fulfilling careers with competitive pay, comprehensive benefits and clear pathways for advancement.

Strong Management & Experienced Teams

Effective cleaning goes beyond the efforts of individual operatives; it requires a robust management structure to ensure consistent, high-quality service. Many providers overlook this, offering low-cost solutions that are actually more costly in the long term.

At JR&Co, we invest in strong management structures and experienced teams who are dedicated to delivering exceptional service. Our managers provide regular on-site supervision, quality control, and ongoing support to ensure our team achieve consistently high standards.

Beyond Savings: Quality and Sustainability

Outsourcing doesn’t mean compromising on quality. In fact, professional cleaning firms often deliver a higher standard of cleaning due to their expertise and access to advanced technologies. Many also prioritise sustainability, using eco-friendly products and practices to minimise their environmental impact.

We go several steps further than most and, as a certified B Corp, we’re proud to be able to say we’re a force for good in business.

The Next Steps for Independent Schools

If you’re considering outsourcing your cleaning services, here’s what you should do:

  • Assess your needs: Clearly identify your specific cleaning requirements and priorities.
  • Research potential partners: Look for companies with a proven track record in the education sector and a strong commitment to quality.
  • Request proposals: Compare quotes and service offerings from different providers to find the best fit for your school.
  • Check references: Gain valuable insights by speaking to other schools that have used their services.

Finding the Right Cleaning Partner

Choosing the right cleaning partner is crucial. Look for a provider who actively listens, communicates clearly, and provides a comprehensive contract that reflects your needs and expectations.

At JR&Co, we pride ourselves on our attentive approach and collaborative spirit, working closely with our clients to ensure a seamless, high-quality cleaning solution. We empower our teams through comprehensive training and support to give your premises their undivided attention. We think you’ll notice the difference.

Conclusion

The new VAT rules, combined with the numerous benefits of outsourcing, make this an opportune time for independent schools to reconsider their cleaning arrangements. By partnering with a reputable cleaning provider, schools can achieve significant cost savings, enhance cleaning quality, and free up resources to focus on what they do best: delivering an excellent education.

If you’d like to take your school to a new level of cleaning excellence, we’d be happy to help.

The landscape of waste management is changing. By 31 March 2025, the Simpler Recycling legislative reforms will be in full swing, requiring businesses across England to adopt standardised recycling practices. This isn’t just about ticking a box; it’s about creating a sustainable future and avoiding potential penalties. Let’s break down what these changes mean for your business.

Download Your Simpler Recycling Checklist Here: JR&Co - The Simpler Recycling Checklist

What You Need to Know

The Simpler Recycling reforms are being phased in, with larger businesses required to comply first. The goal is to ensure consistent recycling practices nationwide. At a minimum, your business will need to segregate the following materials:

  • Dry Mixed Recycling: Including glass bottles and jars, metal cans and tins, plastic bottles, pots, tubs, and trays, and paper and cardboard.
  • Food Waste: All food waste, including peelings, plate scrapings, and out-of-date food.
  • General Waste: For non-recyclable items.

It is important to remember that these are minimum requirements, and more specific waste streams may be required.

How This Impacts Your Business

The Simpler Recycling reforms will necessitate significant operational adjustments for your business. To comply, you’ll need to:

  • Implement Segregated Waste Streams: Provide clearly labelled, separate bins for dry mixed recycling, food waste, and general waste.
  • Establish Collection Protocols: Ensure these materials are collected and processed through appropriate channels, including recycling, anaerobic digestion, or composting.
  • Invest in Staff Training: Conduct comprehensive training programs to educate employees on proper waste segregation procedures.
  • Allocate Resources: Prepare for the financial and logistical demands of new waste management infrastructure and processes.
  • Mitigate Compliance Risks: Understand that non-compliance can result in substantial fines and potential business disruptions.
  • Enhance Brand Image: Recognise the positive impact of effective waste management on your brand reputation and potential to attract environmentally conscious customers.

Planning ahead is crucial to ensure a smooth transition.

Remember that failure to comply could result in fines, so it’s important to get this right. At Julius Rutherfoord & Co. we’d be happy to help you achieve that.

JR&Co’s Role in a Cleaner, Compliant Environment

Beyond avoiding penalties, maintaining a clean and hygienic workplace is essential to employee well-being and productivity, and these new regulations directly impact this. By ensuring proper waste segregation and collection, we help you maintain both compliance and a healthy work environment. At JR&Co, we’re here to ensure your business makes a smooth and compliant transition.

We will ensure:

  • Expert Guidance. We provide expert advice on designing and implementing efficient waste segregation systems, tailored to your specific needs.
  • Guaranteed Sanitary Conditions: We will ensure your waste disposal areas are kept consistently clean and sanitary, preventing health hazards and maintaining a positive work environment.
  • Proactive Bin Hygiene: We provide deep cleaning of bins and bin areas, eliminating odours and bacteria, and ensuring compliance with hygiene standards.
  • Productive Workplaces: We will help ensure your workplace is a clean, productive, and compliant environment, enhancing your brand image and customer perception.

Next Steps

Don’t wait until the last minute. The 2025 deadline is approaching and early preparation is crucial—so give this your undivided attention now! Book a free consultation with our team to discuss your specific waste management needs and ensure your business stays compliant.

Download Your Simpler Recycling Checklist Here: JR&Co - The Simpler Recycling Checklist

At JR&Co, we believe that sustainability is a journey, not a destination. We’re constantly improving, adapting, and innovating to minimise our environmental impact. This pursuit of progress led us to The Sustainability Expo at Olympia last week, where we joined other businesses and sustainability leaders seeking practical insights and innovative solutions.

Vania Borges, our Quality, Sustainability & Environment Manager, said: “The event was a great opportunity to step back, listen, and learn. It will help us refine our own approach to sustainable and responsible cleaning.”

Here’s what Vania took away from the event and how it will shape our work at JR&Co.

1. Sustainability is about action, not intention

There’s no shortage of businesses talking about sustainability, but the real impact comes from turning words into action. The event highlighted how organisations across industries are moving beyond “quick wins” to make deep, lasting changes that prioritise people and the planet.

Many of the discussions reinforced the idea that it is not grand, unrealistic promises, but small, meaningful changes and consistent effort that truly drives progress.

This resonates deeply with our approach at JR&Co. We don’t just focus on individual sustainable actions; we embed sustainable thinking into every facet of our business. It’s not enough to just set targets; we integrate sustainability into everything we do—from the products we use to the training we provide our teams.

Here are some examples of significant steps we’ve already taken:

2. Sustainability goes beyond carbon emissions

While reducing emissions remains a top priority for businesses worldwide, sustainability extends far beyond that. It includes social and economic factors, from fair wages and worker well-being to ethical sourcing and responsible waste management.

As Vania put it: “Reducing carbon is important, but sustainability has to be holistic. It’s about balancing environmental impact with social and economic responsibility. Otherwise, we’re just shifting the problem elsewhere.”

At JR&Co, we embrace this holistic view. We prioritise fair pay, responsible supply chains, and innovative cleaning solutions that minimise waste without compromising hygiene standards.

We also support our local community, such as through our work with The Felix Project in their mission to create a London where no one goes hungry.

3. AI and sustainability: two fast-changing worlds

Another topic that stood out was the role of artificial intelligence (AI) in sustainability. Both fields are evolving at an incredible pace, and AI is increasingly being used to analyse sustainability data, optimise resource management, and improve decision-making.

The rapid progression of both Sustainability and AI is creating new opportunities for integration. AI is already making data analysis more reliable, and in the future, sustainability reporting might be held to the same level of scrutiny as financial data.” – Vania

This has exciting implications for the cleaning industry. As AI-driven solutions continue to develop, they could help us further refine our sustainability strategies by reducing waste, improving efficiency, and ensuring even greater transparency.

4. The future of sustainability is about rigour and accountability

The Expo underscored the importance of data integrity in sustainability. As regulations become stricter, businesses will need to ensure their environmental reporting is precise and verifiable.

“Companies will have to adopt stricter sustainability audits and higher reporting standards. It’s not enough to say you’re sustainable—you have to prove it!” – Vania

This reinforces the importance of transparency and accountability in all we do. At JR&Co, we already track and measure our sustainability efforts, publish our Sustainability Report, and obtain external verification of our carbon emissions. Our B Corp certification provides independent validation of our sustainability practices and motivates us to continually improve.

Looking ahead, we’re committed to further refining our reporting processes and finding new ways to share our progress with clients even more openly.

5. Collaboration is the key to progress

The Sustainability Expo reinforced a crucial truth: no business can tackle sustainability alone.

Whether it’s through partnerships, industry collaboration, or sharing knowledge, we all have a role to play in pushing sustainability forward.

We believe that working together is the most powerful way to drive change. That’s why we actively engage with:

  • Suppliers: We partner with suppliers who share our commitment to environmental and ethical values.
  • Clients: We’re committed to helping our clients achieve their own sustainability goals.
  • Industry Networks: We actively participate in industry events and sustainability networks to stay informed about the latest innovations and best practices.

When businesses come together with a shared purpose, the impact is far greater than what any of us can achieve alone. By working together, we can amplify our impact and create a more sustainable future for everyone.

Looking ahead: what this means for JR&Co

The Sustainability Expo reinforced something we already knew: the journey towards sustainability is ongoing.

It’s not about one big change but about continuous improvement, collaboration, and staying open to new ideas.

At JR&Co, we don’t just talk about sustainability; we build it into everything we do. Every decision we make, from the products we use to how we support our teams and engage with clients, reflects our long-term committment to environmental and social responsibility.

It all comes down to the power of undivided attention—focusing on the details that make a real difference and ensuring sustainability is woven into every aspect of our work. It’s about finding the right balance between responsibility and economic resilience.

While the landscape is constantly evolving, our commitment remains the same. We’re excited to continue pushing forward, challenging ourselves, and taking meaningful steps towards a greener, more sustainable future.