Coronavirus: Protecting our People

In recognising the “international” make up of London as a whole, ranging from tourism, conference centres and business travellers returning to their offices, we are upping the measures we are taking to keep our employees and clients safe from Coronavirus.

We are basing our actions on the advice supplied by the government at: “Coronavirus: latest information and advice.”

All of our employees are receiving refresher training based on Center for Disease Control & Prevention (CDC) recommended everyday preventive actions to help prevent the spread of respiratory viruses, including:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the bin.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Follow CDC’s recommendations for using facemasks:
    • CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory viruses, including 2019-nCoV.
    • Facemasks should be used by people who show symptoms of 2019 novel coronavirus, in order to protect others from the risk of getting infected. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
    • If soap and water are not readily available, use an alcohol-based hand sanitiser with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

All employees have been instructed to wash their hands at the beginning and at the end of their cleaning shift.

All employees have been re-taught the importance of wearing gloves. We have increased supplies of latex gloves to cleaner’s cupboards, so that these can be worn by the cleaners when the wearing of colour coded rubber gloves is not appropriate.