JR & Co-Stars
JR & Co-Stars is our staff awards programme designed so our customers can nominate our employees for special recognition when they deliver outstanding service, either as an individual or as a team. It’s a popular programme that actively encourages all of our staff to go above and beyond in their pursuit of first-class customer service. If you feel you’ve received excellent service from our staff, why not nominate a person or a team?
Nursing Midwifery Council, client since 2012
I would like to nominate the cleaning supervisor from 23 Portland Place to be rewarded. Since Lorena arrived to this particular contract she made some changes and demonstrated notorious improvement in the cleaning standards, as result we do scored 85% in our last audit with the APD.
Reed Exhibitions Ltd, client since 2018
Giovanny has been a breath of fresh air for me and always responds to my requests in a timely manner. For example, yesterday we had an issue with the floors, I mailed him and within 15 minutes Bruno was washing the floors and he had arranged to come to site last night to investigate what the issue. As a client of JR I can honestly say that I can ask for no more than that. Giovanny often exceeds my expectation and if you do have spot awards for your staff, I really do believe that Giovanny is worthy of one.
St Joan Of Arc School, client since 2012
Nelsa works above and beyond when required. She will work beyond her hours to make sure the school is left clean.
Henry Cavendish Primary School, client since 2006
I nominate the cleaning team at Henry Cavendish Balham as they are always ready to help and go above and beyond to fill our needs. They are always very pleasant and polite and have become part of our School. Their cleaning is of a very high standard. Thanks you
BHP, client since 2019
I would like to take this opportunity to call out the hard work of Nilson over the past 11 months. He has been a consistent performer and a reliable member of the evening cleaning team, his work on the weekends following maintenance works has also been of a high standard and it would be great to see him receive recognition for his efforts.
Sunbury Court team
Office Client, SW3 client since 2014
The team did a great job. The rooms and surroundings were kept spotless. The team members were friendly and helpful especially Monica.
International SOS, client since 2016
I would like to nominate Walter for employee of the month. He has shown a real commitment in improving standards... All the cleaning staff are happy with the way he communicates and rectifies outstanding issues.
Juilius Rutherfoord & Co
I would like to nominate Karen for her hard work, commitment, flexibility and great attitude. Karen always goes above and beyond her duties to make sure everything is running smoothly.
Portland Place School, client since 2013
I would like to nominate John Jain Morales Valancia. I have been in post for the last year at Portland Place School, John is considered a valued member of the team here, not only in terms of going beyond the call of duty, but I've never met such a hard working individual, who organises his team well and is much respected by his team, his style of management and work ethics filters down to his team, which is a plus for Julius Rutherford. John always has a can do attitude and any ad-Hoc request.
Maria, Paula and Ana
The Institute of Cancer Research, client since 2004
I wanted to provide some feedback on the cleaning team. I can honestly say in over 30 years of working I have never worked in an environment that is as consistently clean as it is in the ICR. We are based in the Male Urological Building (2nd Floor) which is spotless but this continues throughout all of the buildings at the ICR. The team are always so friendly and continuously working from early in the morning to late at night. First impressions are so important and we have guests coming from all over the world to visit our premises so the dedication and hard work from the team allows us to show off our facilities in a positive way. Please pass on our sincere thanks to all of the team and let them know we are always so very grateful for the important job they do.