Client Testimonials

JR&Co are the experts when it comes to secure commercial cleaning® services across the London area. With our approach to excellence and development of best practices, we have been able to guarantee the safety of all site users, minimise Covid outbreaks and provide a continually positive learning and working environment. But we don’t expect you to simply take our word for it, so here we showcase some testimonials of how we’ve helped clients in the real world.

The Supreme Court of the United Kingdom, SW1P
- Client since 2013

"Without fuss, Sirlene has attended work each day. She has kept our building spotless. She has been sensible, polite, happy and seems determined to remain positive against the relentless demand to panic.

"Thank you" will never be enough..... The wider JR team have been professional, balanced and supportive. Alex, Edward and Caroline in the management tier have been a call or email way, always engaged, always reassuring, always trying to keep business normal. It is so reassuring to have that support.

I recognise as well all the supporting staff who assist Sirlene and provide so much to JR to keep the professional client facing operation I see functioning, everyone really has pulled together and done so in a way in which others could learn from. Well done."

West Thames College, TW7
- Client since 2009

"I just wanted to take the opportunity to say a very big ‘THANK YOU’ to you and all of your team for all the cleaning services they have provided in the LRC throughout the Autumn Term. They have helped to ensure that the LRC always looks clean and tidy as well as making it a safe environment to work in with regards to the issue of COVID.

I usually see members of the cleaning team first thing in the morning and during the day and they are always friendly and willing to help and have also assisted when I have had some specific requests for cleaning that needed to be dealt with immediately.

On my behalf can you please pass on my message of thanks and wish them all a healthy and prosperous New Year"

The Institute of Cancer Research, SW3 and SM2
- Client since 1994

"I have nothing but praise for all JR&Co staff.

The teams have been a compliment to the ICR throughout this pandemic and have gone above and beyond their duties to assist with organising touch point cleaning to helping move furniture, putting up Covid notices and much more.

Everything we have requested they have delivered swiftly.

Advice and support from senior management, Andy and Mike has been excellent. The customer service team, finance, team leaders, managers and especially the staff on the ground carrying out the works has been superb.

It is such a pleasure to work with such a professional company who cares about their customers. Thank you"

The Honourable Society of The Inner Temple, EC4Y
- Client since 2012

"There have not been any issues with the partial return to cleaning for the site.

Mike, John and Phillipa have been amazing with the quick turnaround of requests and keeping us updated with procedures and communication". 

White & Case, EC2N - Client since 2019

"I would like to nominate the whole White & Case Housekeeping team including management, and both the day and night teams. Without them we would never have been able to open the office back-up and make it as safe a place as possible for staff to come back and work.
 
In many respects they have gone above and beyond with Carlos working what seems to have been all hours of the day, coming in on weekends and nights. Amongst other things he has ensured that the teams were properly trained, that additional works were carried out, restructured the teams so that additional cleaning processes could be adopted, and provided us with innovative cleaning solutions such as Clorox deep cleans.
 
We also greatly appreciate both the day and evening teams for coming in during this period. I'm sure it was difficult for them both personally and professionally, putting themselves on the frontline to keep the office safe and clean. However their work has always met the high standards we expect and has always been carried out in good spirits. We've been very lucky to have them as part of our team."

St Teresa's RC Primary School, SM4 - Client since 2009

"The one huge stand out for me is the good nature and happiness of the cleaners and the cleaner-supervisor; always with a smile and respectful greeting, sometimes humming or whistling. We operate a communications book system in the staff room where colleagues can register any issues. This is checked by the supervisor each evening and a reply note left. Rarely do we get more than a few comments per term and even more rarely is the same issue repeated.

Just recently, they gave leadership to a comprehensive cleaning response for Coronavirus mitigation and on 09/03/2020 published their ongoing touchpoint cleaning programme along with an escalation route if an infection is suspected. I’m not sure many organisations were that far ahead of the curve and I recall that many people did not yet believe in the pandemic.

I have expanded my use of JR by taking on a supply caretaker from them and, just this week, a day cleaner for Corona risk mitigation who does three circuits daily of the school cleaning touchpoints in all areas."

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