Contract Win: One Great George Street
JR&Co are delighted to announce that following a competitive tender process in 2018 we have now been delivering secure commercial cleaning at One Great George Street since the 1st of Aprill 2018 with outstanding feedback from our client.
One Great George Street is home to The Institution of Civil Engineers (ICE). Its activities include Events, Catering, Building Services and House Department. The ICE comprises a Grade II listed building in the heart of London offering a superb location for members to meet, entertain, attend conferences/seminars and provides one of London’s top hospitality venues for both member and non-member usage.
When we took on the contract the standards of cleaning were poor and there was high staff turnover at around 40%. Due to their high profile location and the potential throughput of visitors, it was essential that very high standards of security services were provided throughout the building.
Within two months of starting the contract client audits were scoring 94% with consistent scores recorded since and we have retained a loyal, motivated cleaning team.
“Overall a positive start, day one is always a learning curve and there are definitely some lessons to be learnt from this morning but overall I felt they did a good job. New staff did a good job for their first day and both Maria and Raquel were well on top of things.
Staff look good in new uniforms and both supervisors are happy with the new approach and the support from Maria and Raquel.”
David Price, Facilities Manager