JR & Co-Stars
JR & Co-Stars is our staff awards programme designed so our customers can nominate our employees for special recognition when they deliver outstanding service, either as an individual or as a team. It’s a popular programme that actively encourages all of our staff to go above and beyond in their pursuit of first-class customer service. If you feel you’ve received excellent service from our staff, why not nominate a person or a team?
Brampton Manor Academy
Omar checks most areas everyday after they are cleaned. Any cleaning problems that I report to Omar, he acts immediately. I discuss with him half term and six weeks programmes and he completes them all on time. He is hard worker and gets best out of his staff.
40 Bank Street
I just wanted to provide some feedback on the Computer Cleaning. I briefly spoke with the operative to thank him and asked if he'd been in the building before. He confirmed he works alongside Mario managing the goods lift lobbies and bins on the night shift. He has carried out such a good job, I am very impressed with the attention to detail. Extremely polite and hardworking individual. Please do pass on the praise. It's nice to meet a member of the night shift and observe that they are such a great asset to the team we have.
Paula has worked with us for 7 years and has always gone above and beyond for the company and my team. If we are ever short staffed Paula will step up doing extra jobs on top of her own by putting out the milk, coffee, tea and sugar just to give us a helping hand. Although she is a contractor she works as part of the Facilities team. All the staff at Optivo know who Paula is and is liked by all. Paula is hard working, highly organised, has great communication skills and I have been very impressed with the way that she has approached work. It is because of her outstanding service to us that I would like to nominate Paula.
Hello, I am nominating Lemos for this Co-Star award because:
* he always go above and beyond
* offers help on work that is not his remit
* he is an excellent, reliable and meticulous worker
* he is such a lovely person to have around the office
* the entire team loves him
* we wholeheartedly trust him
Thanks and best wishes, Josie
The Elmgreen School
I nominate Ana Paula for going the extra mile to enable the school to raise the standards of cleanliness, whilst always remaining positive and calm.
Canary Wharf Management Ltd
I really wanted to praise Jovita as I had to ask her to do a few unusual tasks last week but she did everything I asked so willingly and to such a high standard. For example, a gentleman fell through a shower in one of our tenant's shower rooms earlier in the week and within minutes of me asking she was up there with the engineers cleaning up blood and picking up pieces of glass. I also needed her assistance with the setting up and cleaning up of an internal event and she went above and beyond to do this ï¿½ I honestly cannot praise her anymore. She has dealt with all of my queries really well and has really shown herself to be up to the supervisor position, an asset to Julius Rutherfoord.
Julius Rutherfoord & Co
I nominate Nilson because he really cares about his job and is really helpful to payroll. No payments mistakes on his sites. Amazing supervisor.
Creative Agency, SW19
Extremely passionate and reliable
Response from Virginia Schuldt, Customer Experience Director at JR&Co.
Thank you for nominating Janet. She was extremely happy to receive your feedback and recognisiton of her efforts on site.
Silvia and Danilo
The Institute of Cancer Research
I nominate Silvia who is dedicated and passionate regarding the standards set, each and every time. I also nominate Danilo who is the most pleasant person I have met, always smiling and courteous with everything. Nothing is too much for him.
Since taking over the role of Supervisor Filipe has contributed to a noticeable increase in the quality of the cleaning services that we receive. Filipe has been approachable and is always looking for ways to further improve the service. He has become a very positive influence on the service that JR provide us.